Privacy Policy

Jerry’s Boat & Mini-Storage (“we,” “us,” or “our”), operated by DLJ Operation, LLC, respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you rent a storage unit or use our customer portal app, we collect:

  • Name, mailing address, email address, and phone number
  • Account information related to your storage unit (unit number, rental dates, balance, payment history)
  • Mobile phone number for sending verification codes and account-related notifications

How We Use Your Information

We use the information we collect to:

  • Authenticate you when you log into our customer portal app (one-time SMS verification codes)
  • Send account-related notifications such as balance reminders, payment confirmations, and payment method expiration alerts
  • Provide customer service and respond to your inquiries
  • Maintain records required by our rental agreement and applicable law

SMS Messaging

By providing your mobile phone number on your rental agreement or in our customer portal app, you consent to receive SMS text messages from Jerry’s Boat & Mini-Storage related to your account. Message frequency varies. Message and data rates may apply.

To stop receiving SMS messages at any time, reply STOP to any message, or contact our office. For help, reply HELP or contact us at (417) 334-6501.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We may share information only with:

  • Service providers who help us operate our business (such as our storage management software and SMS delivery provider), bound by confidentiality obligations
  • Law enforcement or other parties when required by law

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission over the internet is 100% secure, but we work to protect your information.

Your Choices

You may update your contact information or opt out of SMS notifications at any time by contacting our office. Opting out of SMS will not affect your ability to rent a unit or receive other forms of account communication (such as email or mailed notices).

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be reflected on this page.

Contact Us

Jerry’s Boat & Mini-Storage
DLJ Operation, LLC
128 Brewster Road
Hollister, MO 65672
Phone: (417) 334-6501
Email: office@jerrysboatstorage.com